Empty boxes

Find my order

Open your empty-box order on this phone or computer with your order code and the mobile number you ordered with.

Your order code and mobile

The order code is on your order page, for example 7K3QX-M9P2A.
The number you ordered with, for example 010-1234-5678.

Lost the code? Contact us with the mobile number you ordered with.

Haven't requested a box yet? Request a Box

Which number do you have?

  • Order codeOn your empty-box order page, for example 7K3QX-M9P2A.
    You're here
  • Box codePrinted next to the QR code on your box label, for example 5S2JV-SMPT2.Use it with your mobile number. It opens your pickup request, or tracking once we collect the box.
    Track a box
  • Tracking numberIn the message we send after we collect your box.
    Track a box